Refund policy
Last Updated: June 2026
At MAVORA WORLD, every product is made and quality checked before dispatch. We aim to provide premium-quality streetwear and a smooth shopping experience.
Eligible Return Reasons
Returns will only be accepted under the following conditions:
1. Damaged Product
If the product arrives damaged, torn, defective, or unusable.
2. Print Quality Issue
If the received product contains a manufacturing defect in the print, including:
-
Misprinted artwork
-
Peeling print upon arrival
-
Incorrect print placement
-
Major print defects
3. Size Issue (Customer Ordered Correct Size)
Returns for sizing will only be accepted if:
-
The customer ordered the correct size according to the MAVORA WORLD Size Chart.
-
The received product measurements differ significantly from the size chart provided on our website.
Returns will NOT be accepted if:
-
The customer ordered the wrong size.
-
The customer prefers a different fit after purchase.
-
The product has been worn, washed, altered, or damaged by the customer.
Return Request Window
All return requests must be submitted within 48 hours of delivery.
Customers must provide:
-
Order Number
-
Clear photos of the product
-
Clear photos showing the issue
Non-Returnable Items
The following items are not eligible for return:
-
Mystery T-Shirts
-
Limited Edition Drops
-
Sale Items
-
Gift Cards
-
Products showing signs of use or washing
Refund Process
Once the returned product is received and inspected:
-
Approved refunds will be processed within 5–7 business days.
-
Refunds will be issued to the original payment method whenever possible.
-
Shipping charges are non-refundable unless the error was caused by MAVORA WORLD.
Exchange Policy
Eligible products may be exchanged based on stock availability.
If the requested size or product is unavailable, a refund or store credit may be offered at MAVORA WORLD's discretion.
Contact
For return requests:
Email: mavorainfo@gmail.com
Please include your Order Number in all communications.
MAVORA WORLD reserves the right to reject any return request that does not meet the conditions stated above.